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How one project manager saves 5 to 10 hours a week on incentive fulfillment

By integrating Giftbit's API with Sawtooth, Prime46 now runs automated market research incentives that dramatically improve its fulfillment workflow.

I'm saving 5 to 10 hours a week

 

Greg Augustine, Prime46 Project Manager headshot

I like things that are intuitive. Giftbit is really easy to use, and I think that is probably the most important feature of any tech product.

—Greg Augustine, Project Manager | Prime46

OPT Five stars sharp

Prime46 logo

A research and consulting company, Prime46 has over 10 years of experience helping businesses in different industries like agriculture, manufacturing, finance, and healthcare.

By offering thorough market research, customized analysis, and strategic planning, Prime46 helps businesses by providing practical advice and solutions that lead to real, long-term success for their clients.

When conducting research directly with customers, Prime46 uses gift card incentives to encourage more people to participate in surveys, interviews, and focus groups.

The problem: Manual gift card fulfillment was taking too much time

Greg Augustine, Project Manager at Prime46, wears a lot of hats, managing incentive fulfillment for all of the company’s projects and clients. 

One of his most tedious and time consuming jobs used to be the process of manually buying, sending, and tracking the Amazon gift cards the company uses to incentivize research participation. 

“I would do a manual send through Amazon that was organized in a spreadsheet with survey data and contact information.” 

Greg said it took a lot of work to make sure the right people were getting the right incentives and knew he needed a better solution. But Prime46 uses Sawtooth, a more technical survey software that doesn’t offer many integrations. He needed to find a solution that would make his life easier and his boss happy, without overburdening his programmer in the process. 

The solution: A simple API connection

After researching his options, Greg realized he needed a digital incentives platform with a straightforward API. Buy-in from his boss was easy when he explained how Giftbit could make his life easier.

Greg reports that onboarding was great, and he appreciated how Andrew Flaro, his CX and Self-Service Support Manager, kept checking in to make sure things were going well.

That said, Greg and his team didn’t need any serious support to get Giftbit up and running and saving them lots of time in the process.

Why Greg chose Giftbit

Time savings weren't the only win. Prime46 is benefitting from many of Giftbit's features. 

Simple UI

Two things initially attracted Greg to Giftbit: its transparent pricing, and its easy UI. 

Quick setup

Prime46’s developer was able to integrate the Giftbit API with Sawtooth in just two days. 

On-demand reporting

"We get so much tracking, data, and reporting that we didn't get before, and it's been really nice having that," says Greg.

Automated rewards work.

Achieve more with digital incentives.