I used to have to mail physical gift cards to customers. This saves me many hours of work. I can also just instantly send individual cards to prospects for our B2B team if needed, which is great!
— Hunter Lisenby, Marketing Coordinator | United Communications
United Communications often runs promotions that involve rewarding customers. They were spending too much time mailing physical gift cards. The risks associated with shipping and timing were also an issue.
United Communications is a leading provider of internet, digital TV, and phone services and is a service of Middle Tennessee Electric.
All it took was setting up an account, adding funds, and they were able to start sending rewards.
Now they simply upload the customer information and click to send. No need to manually mail physical cards.
As an added bonus, they're taking advantage of our partnership-style pricing. Definitely not something you get with physical gift cards.
Instead of manually filling and addressing envelopes, and mailing them out, and having the cards be at risk for delays and shipping issues, rewards are delivered instantly.
The accounts payable department is happy with a hassle-free process. On-demand reporting helps track claimed rewards.
Quick and friendly service helped with detailed insights that have been helpful to optimize the program and are always quick to reply and lend a hand.
Everything is easily accessible through the portal. We've had incredible account management support and the team has been great getting us to where we need to be.”
— Jenna Adrian, Head of Operations
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