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How United Communications doubled productivity

By simplifying their reward process, productivity has increased 2X and their customers are happier with instant satisfaction.

Giftbit has been a life saver for me!

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Headshot of United Communications Marketing Coordinator Hunter Lisenby

I used to have to mail physical gift cards to customers. This saves me many hours of work. I can also just instantly send individual cards to prospects for our B2B team if needed, which is great!

Hunter Lisenby, Marketing Coordinator  |  United Communications

What did they need?

United Communications often runs promotions that involve rewarding customers. They were spending too much time mailing physical gift cards. The risks associated with shipping and timing were also an issue.

United communications logo

United Communications is a leading provider of internet, digital TV, and phone services and is a service of Middle Tennessee Electric.

Since using Giftbit, United Communications is saving time and money.

The solution.

All it took was setting up an account, adding funds, and they were able to start sending rewards.

Now they simply upload the customer information and click to send. No need to manually mail physical cards.

As an added bonus, they're taking advantage of our partnership-style pricing. Definitely not something you get with physical gift cards.

Key Giftbit features for United Communications

Instant delivery

Instead of manually filling and addressing envelopes, and mailing them out, and having the cards be at risk for delays and shipping issues, rewards are delivered instantly.

Simplified funding

The accounts payable department is happy with a hassle-free process. On-demand reporting helps track claimed rewards.

Client support

Quick and friendly service helped with detailed insights that have been helpful to optimize the program and are always quick to reply and lend a hand.

 

Streamlined rewards work.

Achieve more with digital incentives. 

Rewards work.

Curious about customization, delivery, cost, or anything else? Reach out today!
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"It’s hard to imagine a world without Giftbit!

Everything is easily accessible through the portal. We've had incredible account management support and the team has been great getting us to where we need to be.”

Jenna Adrian, Head of Operations
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